Policies

Appointment Policy:

Arriving late will deprive you of valuable treatment time. To avoid delaying the next client, your treatment will end on time and you will be responsible for the full treatment cost. While we will make every effort to perform your entire treatment in the remaining scheduled time, we reserve the right to reschedule your appointment if we feel there is not enough time to give you quality treatment and not keep other clients waiting. Arriving more than 10 minutes late may result in cancellation of your appointment and the $50 cancellation fee will be charged.

Refunds/Exchanges:

Treatment packages are non-refundable, non-transferable and non-exchangeable. We reserve the right to offer and recommend alternative treatments if the ones requested are not available. Under no circumstances will refunds be issued for services rendered. All sales are final. Gift certificates and gift cards are non-refundable but can however be transferred to another person.

New Client Appointments:

Please arrive 10-15 minutes prior to your appointment to allow time for completing consent forms, other paperwork, using the restroom, etc.

Cancellation Policy:

We understand that your time is valuable and should you need to cancel, please contact us at least 24 hours in advance of your scheduled appointment time. All cancellations with less than a 24 hour notice are subject to a $50.00 Cancellation Fee. By scheduling an appointment, you are agreeing to our cancellation policy. Late arrivals may result in a shortened appointment visit time. 

Check In:

We ask that you please respect the other guests and refrain from phone conversations and loud noises that may disrupt others in the lounge. 

Personal Belongings:

Personal belongings are the full responsibility of our guest and should be kept in your possession at all times. Push Med is not responsible for lost or damaged items.

Medical Information Disclaimer:

The health-related information on the www.thepushmed.com website is meant for basic informational purposes only. It is not intended to serve as medical advice, substitute for a doctor’s appointment, or to be used for diagnosing and/or treating a disease. Users of this website are advised to consult with their physician before making any decisions concerning their health.